Industrial Monitor FAQ

Welcome to TRU-Vu’s Industrial Monitor FAQ. Below you’ll find detailed answers to the most common questions about mounting, cleaning, customization, and video resources for our industrial monitors and touch screens. If you don’t find your question here, contact our team — we’re happy to help.

Product FAQs

Monitor and Touchscreen FAQ

 

 

How do I mount my TRU-Vu monitor?

  • We also provide optional wall-mount brackets and tabletop bases. Visit our Mounting Brackets and Bases page for compatible options.
  • For monitors 8.4″ and larger, all units include 4 standard VESA mounting holes (75×75 mm, 100×100 mm, or 200×200 mm). Use M4 screws (sink ≤ 6–7 mm) for units up to 32″, and M6 screws (sink ≤ 7 mm) for 42″ and larger.
  • If you prefer panel-mount installation, refer to our Panel Mount Monitor Instruction Guide for step-by-step directions.

 

What is the recommended method to clean an LCD monitor screen without protective glass?

  • Use a soft, lint-free cloth moistened lightly with a 50:50 solution of distilled (or deionized) water and isopropyl alcohol.
  • Never spray the solution directly on the screen—apply it to the cloth.
  • Gently wipe in one direction, avoid excessive pressure (which may damage the LCD cells).
  • Avoid using ammonia-based cleaners (e.g. Windex) or household glass cleaners: they may damage the display’s anti-reflective or polarizing coatings.

 

How should I clean monitors that do have protective glass over the LCD panel?

  • You can use the same methods above.
  • We recommend a high-quality screen cleaner like Whoosh! Screen Cleaner, which is safe, streak-free, and free from ammonia and alcohol, suitable for systems with glass enclosures.

 

I don’t see exactly what I need. Do you offer customization?

Absolutely. We provide custom and modified industrial monitors tailored to your specifications. Some customizable options include:

  • Video input types and interfaces
  • LCD panel brightness and viewing angles
  • Enclosure materials, shapes, and ingress protection
  • Branding (private label) or custom logos
  • Special power or mounting requirements

If you have precise requirements, call us at (847) 259-2344 or email us. Our sales engineers can guide you through options based on your needs.

 

Do you have any videos or multimedia resources available?

Yes, we maintain a YouTube channel with demonstration, explainer, and technical videos. Below are a few of our popular videos:

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Best Practices & Tips

  • Always power down your monitor before cleaning or servicing.
  • Use gentle, non-abrasive cloths (microfiber is preferred).
  • For mounting, ensure cables and connectors are safely routed to avoid stress on ports.
  • If you are unsure which mounting or enclosure style fits your environment, reach out — we can provide guidance or custom solutions.

If your question isn’t answered here, or you require help selecting, mounting, or customizing a monitor, please contact TRU-Vu Monitors. Our experts are ready to assist you.